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Who We Are

Fast, Proactive and Responsive IT Services

Carden IT Services is a part of Carden IT Group, a highly skilled IT powerhouse with offices in Sussex, London and New York.

Whilst existing as a separate IT support company, many of our clients rely on us as if we were their own in-house IT department. Providing expert knowledge and decades of combined experience, our team will advise your company through each decision, from helping to source the correct hardware from leading suppliers to updating software, dealing with day-to-day IT issues or moving your entire business’s infrastructure to the cloud.

We can provide a range of IT services, from small business IT support, to cloud services for international organisations.

  • ISO 9001 & 27001 Accredited
  • UK-Based Support Desk
  • Microsoft Qualified Technicians
  • Bespoke Support Packages
  • Cyber Essentials Certified
  • IT Issues Resolved Remotely
  • Round The Clock Monitoring
  • 24/7/365 Support, On Request

Talk to one of our experts to find out more:

IT Technician wearing a headset, two women using laptops

Get Proactive IT Services & Support From Carden IT Services

Why Choose Carden IT Services?

We Deal With Your IT So You Don't Have To

Our IT department acts as an extension of your own team and fits seamlessly into your day-to-day operations.

Dedicated Engineers

Our team is growing, so we assign a smaller set team to your contract, meaning you speak to the same people every time.

We designed and built our own Client Access Portal, meaning you can log and update tickets, view contracts, view quotes and much more, online.

Our Success Is Your Success

We focus on maximising your uptime and reducing your costs, meaning your business can grow. If your business grows, so does ours.

Fully Managed IT Services

You Can Rely On

We provide first-class IT support for your business and take care of you as if we were your own in-house IT team.

All of our managed service agreements come with unlimited remote support, with an average ticket resolution time of just 14 minutes!

Dedicated Technicians

We believe in getting to know our customers personally, so each of our clients has their own set of dedicated technicians.

Friendly Team

Our team love what they do! Our clients are our partners and we train our team to treat each partner’s network as if it were their own.

Bespoke Plans and Packages

Remote support only? No problem! All inclusive fixed price? No problem! Ad-hoc? No problem! We have the right option for your business.

We offer 24/7 monitoring of your network, automatically logging new issues as tickets directly into our system, ready for our support team to resolve them.

As a Cyber Essentials certified provider, we take cyber security seriously and adopt a security-first approach to all things IT.

Fully Managed IT Services Provider For Businesses Of All Sizes

We provide appropriate solutions tailored specifically for your needs, making it easy for you to run your business, while we take care of the rest.

Testimonials

What Do Our Clients Say About Us?

How Can We Help?

Customised, Cost Effective IT Solutions

Knowledge is power and the team at Carden IT Services hold over 100 years of collective experience. Year on year, we resolve many issues previous suppliers cannot fix, at a fraction of the cost.

At Carden IT, our UK based IT experts will know your systems inside out, and with the help of our advanced remote monitoring, we can often fix problems before you even know they’ve occurred.

Prevention is always better than cure. Carden IT’s experts know all the latest attack threats and how best to protect against them. We constantly monitor your systems and check for vulnerabilities.

The strategy of your IT systems is key to your company’s growth. Your customers’ experience will often be driven by the technological solutions you have in place. Carden IT advises you at every step.

Client Portal

Designed by us, for our clients, the Carden IT Services client portal maximises communication and is free of charge. From logging and updating tickets, viewing block hours and contracts, to viewing service health and requesting a call back, we are constantly adding more features as they are requested.

Female support team member wearing a headset

What We Provide

First-Class IT Support For Your Business

Carden IT Services know better than anyone how important reliable IT is to a business’s success. Our response times are governed by industry-standard SLAs and we aim to resolve your IT issues as quickly as possible, while keeping you updated along the way. Through our ticketing system, you can see our progress in real time as we work to get you back to being fully operational.

Every one of our managed IT support clients has a dedicated account manager. Whether a small business in Sussex or Surrey or a large London-based corporation, they don’t just get a great IT support service, they get great customer service as well.

As a dedicated IT solutions company, we’re determined to show prospective clients how they could benefit financially from outsourcing their IT to a managed service company. We have plans suitable for every company, from ad-hoc small business tech support to dedicated cloud solutions and business telecoms for companies with employees in multiple locations.

How Do We Do It?

What Can You Expect From Carden IT Services?

We provide a complete IT solution, making sure your business is secure, efficient, safe and ready for the future!

In-House Teams

Unlike other providers, we don’t outsource. All of our engineers and helpdesk team members are in-house.

Trusted Suppliers

All our hardware and software is sourced from known and trusted suppliers, like Microsoft, Cisco and DELL.

Future Focused

We stay at the cutting edge of enterprise technology always looking for the next innovation to help boost your business.

Secure

We leverage powerful antivirus, firewall and encryption tools to keep your (and your customers’) data safe.

Tailored Support

All of our plans are tailored to your business needs with flexible pricing plans for organisations of all sizes.

Proactive

Prevention is better than cure. We monitor your systems to solve IT issues before they become disasters.

Company News

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Got a Question?

Get In Touch

Contact us using the details below or simply fill out the form and let us know how we can help. One of our friendly team will get back to you.

Please do not log support tickets on this form. Please email helpdesk@cardenitgroup.com. Thank you.

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