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Carden I.T Recruitment

  • 1st Line Technical Support Analyst

    1st Line Helpdesk Network Support Analyst required for a friendly IT Company based in Brighton, East Sussex.
    Salary: Dependant on Experience

    JOB OVERVIEW

    We have an excellent opportunity for someone for someone looking for a career within the IT industry. Working as part of a team you will join a fast growing busy IT company that provide technical support services to SMEs throughout the UK on I.T and telecoms products and services. In this role you will respond to phone calls and tickets covering the installations and maintenance of the companies growing client base. These solutions include but not limited to Windows Server platforms, Microsoft Exchange, Microsoft Cloud Solutions, VMWare, routing, networking and desktop support. This requirement includes a polite telephone manner, high attention to detail, good organisation and ability to work as part of a team.

    Your responsibilities as a 1st Line Support Analyst will require knowledge and skills in all of the following areas:

    • Friendly and responsive telephone manner
    • Excellent attention to detail
    • Ability to solve problems under pressure, prioritising effectively
    • Excellent time keeping
    • Good first time fix rate

    Technologies you will gain experience of at support level in this role:

    • Microsoft operating systems (desktop and server)
    • Microsoft Exchange
    • Office 365
    • Microsoft SQL Server
    • Anti Virus platforms such as Trend Micro
    • Backup solutions (Windows Backup, Veeam, Acronis)
    • Office 365 setup, management
    • General networking and routing
    • Wireless networking
    • General desktop applications

    This is a great opportunity for someone looking to gain entry in the I.T and telecoms industry.

    WHAT TO EXPECT

    • You will be based at our office in Woodingdean Business Park, Brighton.
    • We operate a flexi working scheme, start time can be changed daily and be between 7:30am and 9:00am, with an option of 30 minutes or hour lunch, completing 7.5 working hours in a day
    • A great friendly team, with regular company outings and events
    • An excellent telephone manner is essential and although you will not be customer facing you must be smart and presentable
    • The successful applicant will be someone who has a keen IT interest, looking to gain entry into the IT field.
    • Training will be provided; however in order to be successful in this role, self-learning is essential.

    HOW TO APPLY

    To be considered for this job vacancy, please submit your CV and we will review your details using the “Apply Now” button below.


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  • 2nd Line Technical Support Analyst

    The company has an excellent opportunity for someone with previous help desk experience and is eager to further develop their career within the IT industry. Working as part of a team you will join a fast growing busy IT Company that provide technical support services to SMEs throughout the UK on I.T and telecoms products and services. In this role you will respond to phone calls and tickets covering the installations and maintenance of the companies growing client base. These solutions include but not limited to Windows Server platforms, Microsoft Exchange, Microsoft Cloud Solutions, VMWare, routing, networking and desktop support. This requirement includes a high attention to detail, good organisation and ability to work as part of a team.

    Together with the above the successful candidate will be expected to lead the team in terms of ensuring all SLA’s are met, prioritising tickets, escalating to engineers when required and ensuring the team is managed effectively (currently 4 members).

    Your Responsibilities Will Require Skill in the Following Areas:

    • Friendly and responsive telephone manner
    • Excellent attention to detail
    • Ability to solve problems under pressure, prioritising effectively
    • Excellent time keeping
    • Good first time fix rate

    Technologies You Will Require Experience Of:

    • Microsoft Operating Systems (desktop and server 2003 - 2012)
    • Microsoft Exchange (building, installing, upgrading and migrating)
    • Office 365 (licensing, setup, migration)
    • Microsoft SQL Server (building, installing, upgrading and migrating)
    • VMware Esxi/VCentre Server
    • Active Directory, Group Policy, DNS, DHCP etc
    • VPNs, Router and Firewalls
    • Networking - WAN, LAN, Security, SSL, IP Routing, Switching
    • Anti-Virus platforms such as Trend Micro
    • Backup solutions (Windows Backup, Acronis, Veeam)

    This is a great opportunity for someone looking to progress their career further in the I.T and telecoms industry.

    What to Expect:

    • You will provide technical support from the our primary base in Woodingdean Business Park, Brighton between the hours of 1:30pm and 10:00pm.
    • An excellent telephone manner is essential and although you will not be customer facing you must be smart and presentable
    • The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position
    • Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential.

    Please click the APPLY button to send your CV and Covering Letter for this role.

    Candidates with experience of; 3rdLine Field Engineer, IT Analyst, Support Engineer, Win Server; 2008, 2012, 3rd Line Support, Engineer, IT Field Engineer, Field Engineer, Analyst, IT Analyst And Field Support Engineer, 3rd Line Senior Engineer, Senior I.T. Support Engineer will also be considered for this role.

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  • Network Engineer / VMWare / Active Directory / Networking

    Network Engineer with 2+ years experience in a similar role within an MSP of IT networking, VMware, Active Directory, Group Policy, Firewalls, Disaster Recovery, Windows Servers.

    An excellent opportunity for a Network Engineer looking to develop their career, in this role you will work as part of an IT Network team providing onsite support as well as office based projects. Your day to day responsibilities will be to work on servers, networks and infrastrucutre, such as Windows servers 2008/2012/2016, Active Directory, Microsoft Exchange, Group Policy, Office 365, firewalls and routing. You will deal with cases escalated from the support desk as well as new installations and maintaince. The ideal candidate will have the ability to diagnose, develop and design clients IT networks from the aspects of usability, security and functionality. 

    YOUR RESPONSIBILITIES WILL REQUIRE SKILL IN THE FOLLOWING AREAS

    • Friendly and responsive telephone manner
    • Great interpersonal skills with previous client facing experience
    • Excellent attention to detail
    • Managing your own time and assosiated workload
    • Ability to solve problems under pressure, prioritising effectively
    • Excellent time keeping
    • Good first time fix rate

    TECHNOLOGIES YOU WILL REQUIRE EXPERIENCE OF:

    • Microsoft Operating Systems (desktop and server 2003 - 2012)
    • Microsoft Exchange (building, installing, upgrading and migrating)
      Office 365 (licensing, setup and migration)
    • Microsoft SQL Server (building, installing, upgrading and migrating)
    • VMware Esxi/VCentre Server
    • Active Directory, Group Policy, DNS, DHCP etc
    • VPNs, Router and Firewalls
    • Networking - WAN, LAN, Security, SSL, IP Routing, Switching
    • Anti Virus platforms such as Trend Micro, Open DNS
    • Backup solutions (Windows Backup, Acronis, Veeam)
       
    This is a great opportunity for someone looking to progress their career further in the I.T and telecoms industry.

    START
    • ASAP
    ESSENTIAL
    • Full clean UK driving
       
    BENEFITS 
    • Company Car
    • Company Laptop
    • Company Mobile
    • Training for compitancies (Microsoft, VMWare etc)
    • Company outings

    Carden IT Services is a young dynamic company looking to add to its team. If the above descirbes your experience then please get in touch 

    HOW TO APPLY

    This position is filled however we always welcome CVs to add to our file. Please submit your CV and we will review your details using the “Apply Now” button below.


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  • Telecoms and IT Sales Executive

    Carden I.T Services are rapidly growing and the Telecoms side of the business and are looking for an enthusiastic and experience sales person to help drive sales from new customers with great rewards.

    The ideal candidate will preferably have experience in the Telecoms or IT markets for selling both products and solutions they will also ideally be able to hit the ground running with an existing client base and sales strategies, be self motivated and enjoy working to targets and see customers through the full life cycle. You will be expected to book appointments, meet with the client, negotiate deals and then manage the accounts.

    JOB SPECIFICS

    • Minimum of 2+ years B2B selling
    • Telecoms or IT selling preferable
    • Clean UK driving license
    • Monday - Friday 9am - 5 pm
    • Target driven
    • Ongoing rolling monthly, uncapped commission
    • Company mobile and laptop provided and the possibility of a company car

    This is a fantastic opportunity where the successful candidate will have the opportunity to develop within the company.

    HOW TO APPLY

    To be considered for this job vacancy, please submit your CV and we will review your details using the “Apply Now” button below.

     

     


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  • New Business Sales Executive - B2B Telecoms & IT

    EXCITING TECHNICAL SALES OPPORTUNITY with genuine progression opportunities: Office / Field based sales position with a successful, versatile and forward thinking IT/ Telecoms company based in Brighton. Great environment, product offering and uncapped commission available! I am looking for an enthusiastic and experienced sales person to help drive sales from new customers with great rewards.

    We specialise in providing first-class IT support, maintenance and consultancy services to companies of all sizes throughout the UK and Europe. We offer a comprehensive range of IT / Telecoms solutions to suit all budgets and pride ourselves on offering a friendly, responsive and transparent service.

    Role Purpose

    As a New Business Sales Executive you will be a highly self-motivated individual who thrives under the pressure of exceeding sales targets, you will be highly adept at quickly building professional relationships and closing business. Targeting SME businesses promoting the company portfolio of UC products. Through a consultative sales approach, you will be responsible for developing a pipeline and managing your sales process to generate new business revenues and long term customer relationships.

    You will be an ambitious Sales person with a proven track record in business to business sales. You will be expected to be proactive and generate sales using a variety of methods such as networking, social media marketing, cold calling, referral business. 

    Your main responsibilities will include:
    • New business sales focussing on all communication products and pitching a bespoke, tailored IT and telecoms integrated solution.
    • Competently and knowledgeably advising customers on solutions and services that best fulfil their requirements, undergoing full assessments and analysis of customer needs.
    • Negotiate the terms of an agreement and close sales, challenging any objections with a view to getting the customer to buy.
    • Identify new markets and business opportunities and provide feedback on buying trends.
    • Exceed monthly sales targets.
    • Use internal processes to manage pipeline, report progress and forecast accurately maintaining accurate records.
    • Develop opportunities in target markets with full marketing support.
    • To follow up appointments with the necessary information to progress and achieve the sales in a timely manner and to a high standard.
    • Adhere to KPIs set by the Manager such as customer contracts provisioned/sold/connected and continually reviewing sales performance.
    • Self-generate appointments, though lead generation activity, including cold calling and utilisation of internal lead sources.

    Desired Skills & Experience
    • Experience working within a sales environment is essential
    • Sales experience within the telecoms industry and a proven track record of hitting targets and KPIs
    • Experience in solution selling including PBX, IP, data, and voice network services
    • Strong communication skills and proficiency in selling to the close
    • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
    • Proficient in MS office products: Outlook, Word, Excel and PowerPoint
    • Able to thrive under pressure.
    • Ability to multi-task; prioritising workload depending on agreed time-scales.
    • Full clean driving license.

    The Package
    • Competitive basic salary depending on experience
    • Generous uncapped commission scheme offering realistic OTE of £60 - 70K+
    • Company car / allowance
    • Company laptop / mobile phone
    • Excellent working environment
    • Genuine opportunity for personal development and to recruit and develop a team of sales people around you

    This is a growing company with lots of opportunity for progression down the line. If you are a successful, motivated, and technically knowledgeable sales person looking for the right opportunity and proposition then apply to find out more.
    Interviews are ongoing so apply NOW to be considered.

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  • Digital Marketing Executive

    Carden  IT Services have an exciting opportunity available for an experienced Digital Marketing Executive. Working closely with the sales team, you will be responsible for promoting the company online, further increasing our brand awareness and bringing sales leads into the company. 


    Social skills:

    • Manage business social media profiles such as Facebook, Twitter, Linkedin,& Instagram
    • Develop and maintain Social Media profiles for the business
    • Build followers and increase engagement across all social media platforms
    • Develop new ideas to promote the business using social media/website

     

    Online skills:

    • Manage the company website and content to promote the companies product offerings and services
    • SEO activities to increase website traffic
    • Basic Photoshop knowledge to crop, resize and edit images

     

    Inbound/Outbound marketing skills

    • Creation of keyword rich content
    • Analysis of web traffic (analytics)
    • Run marketing campaigns
    • Creation of email newsletters
    • Preperation of marketing material
    • Run marketing campaigns
    • Brand marketing 

    Technical skills
    • Basic HTML knowledge
    • Social media marketing and automation products
    • Adobe photoshop
    • Microsoft Office
    • Experience of content management systems such as Wordpress

    Personal skills
    • Punctual and reliable
    • Positive and keen to progress career
    • Willingness to learn
    • Good literacy skills (grammar etc)

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  • Graphic Designer

    Carden IT Services are recruiting for a Graphic Designer to be based in our office in Brighton, East Sussex.
    Salary: Dependant on Experience

    JOB OVERVIEW

    Working alongside the Digital Marketing team, you will be responsible for providing graphic material to be used for our Digital Marketing client base, which are companies in the local Sussex community. Our Digital Services are designed to be personal to those local to us, in high volume, bringing in new business and helping them grow. With this in mind, you will be regularly meeting with clients to discuss their designs and strategies.

    Your responsibilities as Graphic Designer will require knowledge and skills in all of the following areas:

    • Designing engaging creative and digital ideas
    • Liaising with internal and external parties to scope digital projects
    • Creating designs from social media banners through to brochures
    • Taking an idea through to completion and deliverables
    • Working with existing clients brand guidelines, or creating them

    Technologies you will gain experience of in this role:

    • Adobe Creative Suite
    • Microsoft Office

    This is a great opportunity for someone to join a new, but fast growing Digital Marketing team.

    WHAT TO EXPECT

    • You will be based in our Brighton office between the hours of 8am and 4:30pm.
    • An excellent telephone manner is essential and you must be smart and presentable

    HOW TO APPLY

    To be considered for this job vacancy, please submit your CV and we will review your details using the “Apply Now” button below.


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  • Digital Marketing Content Creator

    Digital Marketing Content Creator required for a friendly IT Company based in Brighton, East Sussex.

    Salary: Dependant on Experience

    JOB OVERVIEW

    The Content Specialist will support the Digital Marketing team in the creation of content for adverts, newsletters, blogs and websites for a variety of industries including and not limited to technology, building, trades, resturants and hotels. The successful applicant will be responsible for bringing to life brands and indentities, helping to generate leads by growing brand awareness.

    Your responsibilities as a Digital Marketing Content Creator will require knowledge and skills in all of the following areas:

    • The creation of content for Brighton based brands, mainly startups, who are looking to grow.
    • The ability to research and understand different industires, and write about them.
    • All content should be SEO friendly.
    • As a lover of content and the success it can bring, you will be involved in analysing data delivered by reporting tools, and driving brands via content into a lead generation direction.
    • Communicating with various members of the team to ensure projects are delivered in a timely manner.
    • An excellent telephone manner is essential and although you will not be customer facing you must be smart and presentable
    • Excellent time keeping


    WHAT TO EXPECT

    • You will be based at our office in Woodingdean Business Park, Brighton.
    • We operate a flexi working scheme, start time can be changed daily and be between 7:30am and 9:00am, with an option of 30 minutes or hour lunch, completing 7.5 working hours in a day
    • A great friendly team, with regular company outings and events

    HOW TO APPLY

    To be considered for this job vacancy, please submit your CV and we will review your details using the “Apply Now” button below.


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Get In Touch
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