Carden IT Services is a part of Carden IT Group, a highly skilled IT powerhouse with offices in Sussex, London and New York.
Whilst existing as a separate IT support company, many of our clients rely on us as if we were their own in-house IT department. Providing expert knowledge and decades of combined experience, our team will advise your company through each decision, from helping to source the correct hardware from leading suppliers to updating software, dealing with day-to-day IT issues or moving your entire business’s infrastructure to the cloud.
We can provide a range of IT services, from small business IT support, to cloud services for international organisations.
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Managed IT Services
Carden IT are friendly, professional and an excellent addition to our work family. They are reliable, hardworking and they adapt to the way our firm works, even when it comes to additional training on our bespoke internal software.
We've been a client of Carden IT Services for nearly 10 years. We have got to know the staff and directors very well and have complete faith in their abilities. Our IT issues are fixed both quickly and effectively to minimise down time. Carden’s response times are second to none and when we need their help, they can often fix the issue remotely during the first phone call.
When we started in April 2012, we required a number of services to host our email, files and case management system. Carden were very helpful in saving on initial outlay when starting the business, using one machine to host two server systems on a high-equipped Dell machine, which had considerable cost savings.
Reliable IT is vital for our team to be able to work well. Partnering with Carden IT has freed up time for us to focus on our actual work while they take care of the day to day IT. On top of their technical expertise, they are always friendly, both in person and over the phone and keep us updated with the work they are doing and why it is required.
We have used Carden IT for many years and they have developed a very good system for our everyday use. Whether at work or working from home, we can log in to our IT system and stay in communication with our staff. Due to the good service and reliability, we switched our land-lines and mobiles to Carden IT.
Having taken over from our previous IT support, we have been very impressed with the quality of service and reliability of Carden. Very efficient, flexible and friendly! They have put in systems that we never had before, allowing us to get on with our work feeling reassured that we are protected and up to speed.
We have been working with Carden for a couple of years and lately have been working closely with their director Scott in a complex project involving a third-party source. He's been amazing! Going above and beyond is an understatement for what he has done! We would definitely recommend them to anyone that needs IT support.
We have used Carden IT Services for a number of years, and have always found their services to be honest, reliable, and cost effective. Their knowledge of our systems and flexibility has kept downtime during office hours to a minimum and we are very pleased with the out of office service provided.
We have been using Carden IT services for a few years now and have found their services to be excellent. They manage our phone system and provide us with IT support. The support team are friendly and very professional. We were so impressed we moved our website hosting to them. A great company - highly recommend.
As well as reliably keeping our IT system running healthily, Carden IT Services did a great job migrating our Microsoft Outlook accounts to the Office 365 cloud-based system. We have been really impressed by their efficient and friendly operation and very pleased with how smooth the whole process has been.
The team at Carden IT Services are very professional and have a very quick response rate. The service we have received is second to none and the team will always go above and beyond to support us. I would highly recommend Carden IT Services to any business looking for great IT support.
We moved over to Carden a few months ago and every member of our company has nothing but positive things to say about Carden and their team. We are a small but growing business and Carden help us prioritise the need for new equipment and suggest alternatives we didn't even know existed, that won't break the bank!
Designed by us, for our clients, the Carden IT Services client portal maximises communication and is free of charge. From logging and updating tickets, viewing block hours and contracts, to viewing service health and requesting a call back, we are constantly adding more features as they are requested.
Carden IT Services know better than anyone how important reliable IT is to a business’s success. Our response times are governed by industry-standard SLAs and we aim to resolve your IT issues as quickly as possible, while keeping you updated along the way. Through our ticketing system, you can see our progress in real time as we work to get you back to being fully operational.
Every one of our managed IT support clients has a dedicated account manager. Whether a small business in Sussex or Surrey or a large London-based corporation, they don’t just get a great IT support service, they get great customer service as well.
As a dedicated IT solutions company, we’re determined to show prospective clients how they could benefit financially from outsourcing their IT to a managed service company. We have plans suitable for every company, from ad-hoc small business tech support to dedicated cloud solutions and business telecoms for companies with employees in multiple locations.