Our on-premises engineers are passionate about technology and the ways it can help businesses to succeed.
With a wide skill set covering networking, cybersecurity, cloud computing, disaster recovery, VoIP telecoms and more, there’s very little they haven’t encountered before and can bring that experience and expertise to your organisation’s IT.
To guide our teams of experts, every one of our clients is assigned their own dedicated account manager who gets to know you, your business, it’s strengths and its future goals. They work with you to ensure that technology is always an advantage and never a burden, using enterprise tech to make you more efficient, more secure and more competitive.
Although we have the knowledge and know-how to manage most industry-specific systems and applications, our focus is on providing enterprise-level managed services for our clients using Microsoft software, including:
“Carden IT are friendly, professional and an excellent addition to our work family. They are reliable, hardworking and they adapt to the way our firm works, even when it comes to additional training on our bespoke internal software.”
“We've been a client of Carden IT Services for nearly 10 years. We have got to know the staff and directors very well and have complete faith in their abilities. Our IT issues are fixed both quickly and effectively to minimise down time. Carden’s response times are second to none and when we need their help, they can often fix the issue remotely during the first phone call.”
“When we started in April 2012, we required a number of services to host our email, files and case management system. Carden were very helpful in saving on initial outlay when starting the business, using one machine to host two server systems on a high-equipped Dell machine, which had considerable cost savings.”
“Reliable IT is vital for our team to be able to work well. Partnering with Carden IT has freed up time for us to focus on our actual work while they take care of the day to day IT. On top of their technical expertise, they are always friendly, both in person and over the phone and keep us updated with the work they are doing and why it is required.”
“We have used Carden IT for many years and they have developed a very good system for our everyday use. Whether at work or working from home, we can log in to our IT system and stay in communication with our staff. Due to the good service and reliability, we switched our land-lines and mobiles to Carden IT.”
“Having taken over from our previous IT support, we have been very impressed with the quality of service and reliability of Carden. Very efficient, flexible and friendly! They have put in systems that we never had before, allowing us to get on with our work feeling reassured that we are protected and up to speed.”
“We have been working with Carden for a couple of years and lately have been working closely with their director Scott in a complex project involving a third-party source. He's been amazing! Going above and beyond is an understatement for what he has done! We would definitely recommend them to anyone that needs IT support.”
“We have used Carden IT Services for a number of years, and have always found their services to be honest, reliable, and cost effective. Their knowledge of our systems and flexibility has kept downtime during office hours to a minimum and we are very pleased with the out of office service provided.”
“We have been using Carden IT services for a few years now and have found their services to be excellent. They manage our phone system and provide us with IT support. The support team are friendly and very professional. We were so impressed we moved our website hosting to them. A great company - highly recommend.”
“As well as reliably keeping our IT system running healthily, Carden IT Services did a great job migrating our Microsoft Outlook accounts to the Office 365 cloud-based system. We have been really impressed by their efficient and friendly operation and very pleased with how smooth the whole process has been.”
“The team at Carden IT Services are very professional and have a very quick response rate. The service we have received is second to none and the team will always go above and beyond to support us. I would highly recommend Carden IT Services to any business looking for great IT support.”
“We moved over to Carden a few months ago and every member of our company has nothing but positive things to say about Carden and their team. We are a small but growing business and Carden help us prioritise the need for new equipment and suggest alternatives we didn't even know existed, that won't break the bank!”
What are managed IT services?
A managed IT service provider oversees and manages an organisation’s whole IT infrastructure, including their network and cloud services as well as their on-premises hardware.
What are the benefits of managed IT services?
The majority of people who start businesses are not IT professionals. Managed IT services free up your time so you can focus on the more productive and enjoyable parts of running your organisation. Professional managed IT services are frequently less expensive than hiring in-house IT professionals, and you get access to the knowledge of a whole team.
What is included in managed IT services?
As an experienced managed IT services provider, we will look after all elements of your business’s IT, including hardware and software procurement, remote and on-premises IT support, cybersecurity, cloud services management and IT consultation, as well as IT services which may be specific to your company.
Is SaaS a managed service?
No, they are not the same. SaaS (Software as a Service) generally refers to a cloud-based software product which you pay for on a monthly basis. The developer of any SaaS product is generally responsible for providing ongoing technical assistance and support.
What is difference between managed service and SaaS?
SaaS (Software as a Service) is a subscription-based cloud-based software service. Managed services are all-encompassing IT services that cover every area of your company’s technology. At Carden IT, we have experience of a wide range of SaaS solutions and we know how to secure, integrate and use them efficiently.