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Managed IT Services

Colleagues in an office using computers

What We Do

Industry-Leading
Managed IT Services

As a business grows, its IT requirements often exceed its expertise.

Many companies find themselves in the position of not yet needing their own in-house IT department while still being large enough that they can no longer rely simply on consumer-grade IT solutions.

The mounting costs and expertise required to stay current and competitive can be crippling to many organisations.

Carden IT aims to empower your business with our industry-leading IT infrastructure and end-user support that is affordable and flexible for businesses of all sizes.

  • Secure business-critical data and networks
  • Focus on your business while we take care of the IT
  • Increase productivity with the latest enterprise technology

Why Choose Us?

What Are The Advantages
Of Our Managed Services?

Cost

Pay a fixed monthly cost for your ongoing IT support and you get access to our helpdesk of IT support technicians who can diagnose and fix your IT issues remotely.

Proactive Monitoring

Your IT systems will be constantly monitored for errors or signs of potential threats, with proactive steps taken to address IT issues before they become costly IT disasters.

Time

Industry standard SLAs govern all our support. Most IT issues can be fixed immediately by our helpdesk and where necessary, our IT engineers can be dispatched to your site.

Dedicated Account Manager

You’ll have your own dedicated account manager, this means that even though you have our whole team’s technological expertise at your disposal, you’ll always be dealing with a familiar face.

Scalability

We offer a range of pricing plans and service offerings for different levels of IT support. No matter how small or large a business is – we have a plan to meet your needs.

Peace Of Mind

With Carden, you can sleep easy knowing that your network is secured by the most advanced antivirus, ransomware protection and network monitoring tools available –  implemented by experts.

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On-Site Support

Our Engineers Are Here To Help

Our on-premises engineers are passionate about technology and the ways it can help businesses to succeed.

With a wide skill set covering networking, cybersecurity, cloud computing, disaster recovery, VoIP telecoms and more, there’s very little they haven’t encountered before and can bring that experience and expertise to your organisation’s IT.

To guide our teams of experts, every one of our clients is assigned their own dedicated account manager who gets to know you, your business, it’s strengths and its future goals. They work with you to ensure that technology is always an advantage and never a burden, using enterprise tech to make you more efficient, more secure and more competitive.

Our Technologies

How Do We Do It?

Although we have the knowledge and know-how to manage most industry-specific systems and applications, our focus is on providing enterprise-level managed services for our clients using Microsoft software, including:

  • Sharepoint
  • SQL Server
  • Microsoft Exchange
  • Veeam
  • Zerto
  • Mimecast

Need More Information?

Frequently Asked Questions

What are managed IT services?

A managed IT service provider oversees and manages an organisation’s whole IT infrastructure, including their network and cloud services as well as their on-premises hardware.

What are the benefits of managed IT services?

The majority of people who start businesses are not IT professionals. Managed IT services free up your time so you can focus on the more productive and enjoyable parts of running your organisation. Professional managed IT services are frequently less expensive than hiring in-house IT professionals, and you get access to the knowledge of a whole team.

What is included in managed IT services?

As an experienced managed IT services provider, we will look after all elements of your business’s IT, including hardware and software procurement, remote and on-premises IT support, cybersecurity, cloud services management and IT consultation, as well as IT services which may be specific to your company.

Is SaaS a managed service?

No, they are not the same. SaaS (Software as a Service) generally refers to a cloud-based software product which you pay for on a monthly basis. The developer of any SaaS product is generally responsible for providing ongoing technical assistance and support.

What is difference between managed service and SaaS?

SaaS (Software as a Service) is a subscription-based cloud-based software service. Managed services are all-encompassing IT services that cover every area of your company’s technology. At Carden IT, we have experience of a wide range of SaaS solutions and we know how to secure, integrate and use them efficiently.

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