In the rare circumstances where we are unable to solve an issue remotely, one of our IT engineers will travel to your site to address it personally.
Our engineers carry a number of IT essentials with them and in over 90% of cases are able to solve your IT problem while onsite. In cases where this is not possible, they can use their first-hand knowledge of the situation to recommend fixes or new equipment to help address the problem.
In addition to their tools of the trade, our engineers also bring with them years of experience installing and maintaining IT systems at a variety of businesses’ premises, from start-ups to large international industries.
In addition to onsite problem-solving, our engineers are experts in the installation and set up of workstations, laptops, servers, modems and routers. This means they prove an invaluable resource to our clients during office moves, large IT projects or when preparing hardware for new starters.
Contact Us for more information about Onsite Support
Carden IT Services have managed our IT systems since 2008. From the days of our very old NT Server, through the Windows families of Small Business Server 2003, 2008, 2011 and finally onto Windows 2012, migrating our Microsoft Exchange system onto Office 365 using the migration tools provided by Microsoft to ensure a smooth sync of all our emails, calendars, contacts and address books. We now also enjoy the benefits of Veeam Backup and Replication disaster recovery software which backs up to our NAS system and then syncs to Carden Its Veeam Cloud Connect service for extra peace of mind.