Some of you may already know Callum. He’s been working as an engineer with us for almost 4 years, attending clients’ sites and project managing anything from Office 365 implementations to complex server migrations.
As a company, Carden has grown massively in the last few years taking on dozens of new clients and several new team members. This has made effective communication between our onsite and remote support teams more important than ever. To this end, from today, Callum is in a new role as Support Team Leader. As the new head of the support desk he’ll be bringing his years of onsite experience to our Remote Support Team.
Since starting with Carden in 2015, he’s seen the various ways our products and services have been used by businesses of all sizes and is keen to share that real-world knowledge with the rest of the team.
Callum is passionate about delivering the best service to our clients and helping each team member to achieve their own personal development goals.