Effective and reliable IT equipment is vital to running a successful business. There is very little activity that happens in the modern business landscape which does not include using one piece of hardware or another, be it a laptop, a phone, a desktop, a server, or a webcam, etc.
While prices have come down dramatically over the years for most of these products, they are still by no means small purchases. This means that making the right choice first time is vital to avoid overspending and redundant purchases. You also need to know that any IT hardware you buy will be compatible with the existing hardware and software you already use.
IT procurement is not limited just to hardware. Software, particularly Software-as-a-Service (SaaS) products, are also a vital component of running a business. Choosing between these can be difficult, especially when you have no first-hand experience of using the products.
How Carden IT Services Can Help
Using a third party managed IT provider like Carden IT Services for your IT procurement brings a lot of benefits and mitigates many of the risks when compared to purchasing your own IT equipment yourself. In this article we will cover some of these benefits as well as explaining why Carden IT Services is the right choice for you.
- Experience & Expertise
When you work with a third-party IT procurement specialist like Carden IT Services, you get the benefit of years of experience supporting different industries. Whichever use case a new piece of technology is required for, we use our expertise, experience, and training to make a more informed choice about which purchase to make. This draws on real world experience which is always more accurate and detailed than the sales copy or reviews on a hardware supplier’s website.
- Delivery & Support
Before purchasing, our team will discuss with you the software and user profiles required for each machine. These can then be set up and made ready-to-use by our engineers. Depending on the hardware, this may be carried out at our offices first, performed remotely over the internet after they have been delivered to you, or where necessary our engineers will travel to your site to install the items in person. If you are one of our IT support customers, we also provide ongoing remote IT support for your hardware. Our helpdesk is manned by trained engineers who are always there to help with day-to-day IT queries. By combining procurement and IT support into one service it means that the support team know exactly which hardware you have and have guaranteed experience in how to fix it and make it work at its maximum capacity.
Each piece of IT hardware we supply is meticulously documented. We don’t just give you a receipt, we can provide detailed information on its current operating system, which software was pre-installed, warranty and insurance information, when the machine is due to fall out of its update cycle, and more. All in well-organised, easy to read documentation.
- Simplicity, Efficiency & Consistency
IT purchases can be confusing and time consuming if you need to individually research each item. For example, if an employee’s laptop is broken, you need them to have a new device ASAP and probably won’t have the time to start researching the best work laptops available in your budget range. This is where businesses either end up overpaying and buying something far more powerful and expensive than they require, or alternatively just buying the cheapest option (which will often not be suitable). By having a trusted procurement partner like Carden IT Services you can trust them to make the purchasing decision for you. Researching the best options for different devices in different industries is one of the jobs of a procurement provider. If your employee’s laptop breaks, let us know their job role and your available budget and we will quickly find you a suitable replacement.
We hope this has been a useful guide to the benefits of partnering with a professional IT procurement provider. If you would like to get better IT hardware and software, simplify the purchasing process, and save money on your overall IT costs – speak to Carden IT Services today.