Lockdown has seen the threat of cybercrime increase significantly. More of your team are working from more locations, sharing more data, and connecting from more devices, and using more remote access tools. Hackers are very aware of this and they know that all these new technologies and working methods leave your staff more vulnerable to phishing and social engineering attempts than ever before.
We’ve recently overhauled how we organise our support services to make them simpler to understand and more efficient for our customers.
As the new Head of Technical, Callum will be bringing his years of experience to our Remote Support Team.