Worry Free Block Hour Packages
Block hours can be booked upfront and allow you to control your costs while receiving the same high quality service as with regular IT contracts. Block hours are effectively pre-booked hours of our time, which you can use for on-demand support.
When you choose Carden IT Services for your IT support, we can offer you fixed and variable rate labour packages, which are designed to suit the differing scenarios and situations of our clients. Therefore, it doesn’t matter whether you are a large company with 100 per cent IT dependency or a smaller business that requires an occasional helping hand, Carden IT Services can help with a suitable solution.
But regardless of the option you choose, we will always deliver the same high level of support provided by a team of adept, experienced, and accredited professionals.
To best serve our clients, these worry free hour packages can be purchased in advance and used at any time, but will never expire. So, you can rest assured that when you need expert assistance with a project or problem, Carden IT Services will be there to offer a dependable and dedicated solution.
Whenever you use some of your allocated time, this will be logged through our own intranet. This system can be accessed by you and is a great way to save money as well as reduce administration costs and billing concerns.
Our worry free hour blocks can be used for any onsite or remote projects and are simply taken from your overall time as soon as the work is carried out. Ordering new block hours is also easy – simply contact us and we’ll add them onto your account.
About Carden IT Services
The reason why we have created these worry free block hour packages is because Carden IT Services believes in total honesty and transparency. We do not want to charge our clients for services they do not use and will never oversell products based on our margins.
When you approach Carden IT Services, we will listen to your requirements and carefully consider the right way to move forward. If you want a platinum hour pack but we feel as though gold would be a more suitable and affordable option, we will let you know.
By working alongside Carden IT Services, our fleet of expert engineers will also become an extension of your own team. For this reason, feel free to ask about other IT-related issues, as we will be more than happy to offer advice to you.
To discuss our worry free block hour package options, call Carden IT Services today on 01273 552059 or fill out our online enquiry form to find out more.