Support

Business IT Support Brighton
 
If you are looking for simple and cost-effective IT support, look no further than Carden IT Services. We sit down with our clients and offer sound advice on all aspects of IT infrastructure, including data storage, virtualisation and the installation of IT hardware, and our support services are offered by way of convenient packages.
 
We have a flexible range of support packages on offer, which can be tailored to meet the unique wants and needs of businesses. Options include:   

• Contracted Support - For businesses that need the utmost reliability, we will act as your own IT department
• Service Level Agreements - For businesses that want reassurances over IT support
• Pay-As-You-Go - For business that require occasional support, which can be requested and dealt as and when they require it

All contracts will come with unlimited remote and telephone support, which means you never have to pay for support calls relating to issues that can be fixed remotely. Pay-as-you-go clients also enjoy the same high level of service and support that they would on a contract, but we will charge on a per incident basis.
 
Reasons to choose business IT support from Carden IT Services

• Expert staff - Carden IT Services boasts a team of Microsoft qualified engineers to deal with client faults and resulting downtime
• Manned support desk - Our UK-based support desk is manned Monday to Friday for easy and efficient communication
• Out-of-hours service - For clients that need back-up outside of normal working hours, we also have weekend and 24/7 support available
• Comprehensive service - Every help request is logged on our system and won’t be cleared until confirmed as fixed by the customer
• Efficient system - Monitoring and helpdesk support is integrated, so if a fault is detected it automatically generates a ticket and notifies our staff

About Carden IT Services
 
Carden IT Services believes in the importance of honesty and transparency. This is why we won’t oversell products or support services based on our margins and will create solutions according to your specific requirements.
 
When you outsource support to Carden IT Services, we will become an extension of your own team but at a fraction of the price. This means you can ask us about any IT-related issue, as we are on hand to serve our clients as best we can.
 
Carden IT Services is based in Brighton, East Sussex, but can also provide support to clients throughout the UK. To find out more or to take advantage of our low-cost, high-level IT support, call today on 01273 552059 or fill out our online enquiry form.