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About

About Us

Who We Are

Carden IT brings together a diverse team of IT experts from a variety of professional backgrounds. From our project managers and network engineers to our system administrators, we pride ourselves on being able to provide specialist assistance for all of your IT requirements.

Carden IT’s mission is to provide you with the hardware, software, and most importantly the technical expertise you need to run your business and maximise your potential. We look at all the available options for giving you best-in-class IT solutions. While we get excited about all the latest technologies and tools at our disposal, we recognise that the main objective for our clients is to resolve their IT and networking concerns quickly and efficiently.

UK based and operating personalised and friendly support, we are behind the scenes, ensuring the smooth running of all your systems. We work as an extension of your business, so you can get on with the day to day organisation of what you do.

  • Proactive IT support
  • Cyber Essentials certified
  • 24/7 support, 365 days a year
  • Individual account managers
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Three colleagues viewing something on a computer screen

Over a Decade

of Business IT Experience

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What Can We Do For You?

From setting up accounting software for a sole trader, to migrating the entire server infrastructure of multinational organisations, we have been providing enterprise-grade IT to hundreds of companies for over 10 years.

Whilst existing as a separate company, many of our clients rely on us as if we were their own in-house IT department. Providing expert knowledge and decades of combined experience, our IT team will advise your company through each IT decision, from helping to source the correct hardware through leading suppliers to updating software, dealing with day-to-day IT issues or moving your entire business’ infrastructure to the cloud.

Should you need urgent support, you can be sure we’re always ready for any eventuality. Our UK-based support desk is manned Monday to Friday by Microsoft-qualified technicians who can resolve issues remotely to quickly get you back up and running. We also offer extended 24/7/365 support hours, available on request.

Cost Efficiency

Our IT support pricing plans are transparent and flexible. We always allow you to scale your level of required IT support so that it can grow along with your business’s success.

Multi-Discipline Expertise

1st line support to specialists in servers, networking and telecoms. Our diverse and talented team are equipped to handle anything your IT throws their way.

Accountability

With all our contracts backed by industry standard SLAs, our response times are fast and our solutions are effective. Our average ticket resolution is under 15 minutes.

Advanced Technology

We source all of our hardware and software from trusted, industry-leading providers and use it to both fix and improve our client’s networks.

What We Provide

Rely On Us

These are just some of the reasons why our clients trust us to be their dedicated IT support partner.

Network Monitoring

Rather than waiting for any potential risk to cause a problem, Carden IT monitor your IT network proactively to ensure it stays protected.

Extensive IT Experience

Our IT experts have worked closely with a variety of software vendors, and have vast experience with a range of enterprise technologies.

Prompt IT Support

Our helpdesk doesn’t waste time. Last year, our average resolution time for all IT support queries was less than fifteen minutes.

Scalability

If you’re looking to update your current infrastructure, or expand your digital capabilities we can find the right tools and technologies to enable your growth.

Advanced Cybersecurity

By working with Carden IT, you can be assured that best data security practices will be in place for all your applications and business-critical data.

Regulatory Compliance

We work with clients in regulatory complex fields like healthcare, law or finance and can find tech solutions which suit their compliance needs.

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